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Key City Training Captain - Istanbul

Country : Turkey Turkey

Region : İstanbul Avrupa

Town : İstanbul

Category : Retail

Contract type : Permanent

Availability : Full time

Job description

Nike Retail employees inspire athletes of all abilities to tap into their potential. Step into a Nike Store, Nike Factory Store or visit nike.com, and the energy, enthusiasm and passion for sport are palpable. From Shanghai to San Francisco, each store offers a unique, inspirational community with a relentless focus on product innovation and customer service. A career in Nike Retail demands creativity and ambition - and offers the opportunity to define the new frontier of retail with the best athletes, teammates and retail partners in the industry.

The Key City Training Captain (KCTC) role is an elevated training role dedicated to inspiring and educating Nike Direct store staff Nike's brand, service & innovations. The role will be key city focused but responsible for delivering the product & service training strategy across the whole territory. As a KCTC you will be Nike Direct's expert on product and innovation, you will showcase best in class service, be authentic to the brand and sport, you will know your local city and consumer and be the person who brings our brand storytelling to life.

- Conduct product & service clinics covering innovation stories across all categories
- Implement a targeted and tiered training strategy that aligns with seasonal concept maps and product allocation
- Support events as defined within the territory
- Complete and communicate reports as assigned; communicate opportunities; track relevant KPI's; implement a measurement and retention process
- Create and maintain a 30-60-90 day calendar of events, activities, goals and objectives
- Manage to assigned budget


- Typically requires a bachelor's degree and relevant work experience
- Retail and product service experience as well as coaching or teaching experience
- Strong connection with the sporting goods/lifestyle industry
- Excellent communication and presentation skills in English
- Availability for local and occasional international travel
- A genuine passion for the NIKE BRAND and NIKE's product
- Availability to work evenings, weekends and some holidays
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